At GWIT, we help service leaders deliver joined-up transformation across the enterprise. From IT and HR to Finance, Facilities and other GBS functions, we design and implement services that work for everyone.
Wondering how to evolve your GBS model?
Read our latest thinking.
Working with GWIT has changed the way our business and our customers perceive service management and the value we bring daily.
Senior Service Delivery Manager, Veolia
Bridging the gap between ambition and delivery
With deep experience across IT and Global Business Services (GBS), we understand the challenge of turning business goals into real-world results. We act as a bridge between your organisation and ServiceNow partners, ensuring strategic intent is delivered through clear, workable solutions.
What we offer
Service model design
Designing joined-up, scalable services across IT, HR, Finance, Facilities and other GBS functions – with the operating model to support them.ServiceNow transformation support
Leading platform adoption and simplification, with a focus on real-world delivery, stakeholder alignment and long-term value.Strategic alignment and clarity
Translating business ambition into delivery roadmaps, service governance, and measurable outcomes.Collaboration and integration
Bridging the gap between teams, partners and platforms to enable unified, effective ways of working.
Each offer is backed by 20+ years of experience supporting global clients through complex change, from early strategy to embedded delivery.
The latest
Why choose GWIT
We cut through complexity to help you design and deliver services that work. With deep experience across IT, HR, Finance, Facilities and other GBS functions, we bring focus, clarity and momentum to your transformation efforts.
Some of those we’ve helped:
Be a part of it
Let’s start with a half-hour chat about your service management journey and the challenges you’re facing. If we can help, we’ll suggest some practical next steps. And if we can’t, we’ll be honest about that too.
Click here to book an appointment online at a time to suit you.
Alternatively, call us on +44 (0)117 457 8681.
About GWIT
GWIT supports clients of all sizes across sectors including banking, insurance, environmental services, retail, healthcare, construction, defence and energy. We help transform how services are delivered across IT, HR, Operations, Finance and other key business areas.
Founded over fifteen years ago, GWIT is a trusted partner for complex global service management programmes and ServiceNow implementation or improvement work.
