During a session at ServiceNow’s global conference, Knowledge 2020, Veolia demonstrated how they use ServiceNow to govern global use of the Google Cloud Platform.
A consumer-grade service experience for employees and near real-time deployment of cloud resources, the solution encourages innovative adoption of cloud technologies.
Benefits include a 75% reduced risk of uncontrolled cloud cost coupled with high adoption and customer satisfaction levels.
Across Veolia the concept of digital sobriety is gaining increasing traction.
In these remarkable times the article raises important questions about the future of work:
What is the future role of humans in a workplace where machine learning and AI is becoming more and more influential?
Why have people happily accepted the status quo for ways of working for so long?
Which businesses will thrive?
Which will not survive?
A few years ago, the thought of drones delivering medicine was the stuff of science fiction – now it’s actively discussed by government ministers.
This change should be celebrated.
Cloud-based services enable us to work in a very different but better way. Even in the companies that are ahead of the curve on this, there is huge untapped potential.
But to realise these opportunities, we need to change how we refer to work.
Like so many of us, Chris uses the phrase ‘working from home’.
To me, the key word is ‘work’.
During lockdown we’ve seen a revolution, with technology enabling people to achieve amazing things without leaving their homes.
The sad thing is that it’s taken a global pandemic to achieve this.
Let’s build on the rapid innovation of recent weeks and accept that the future is not what went before.
At GWIT we transform manual ways of working into digital workflows that are loved by employees and customers alike.
Let us help you thrive during these crazy times. Message Matt if you’d like to chat more. Book a call with Matt.
Let’s start the conversation.
Matt
Here’s the original article from Chris Pope, VP Innovation at ServiceNow: