Categories
Automation Digital Transformation Productivity Sustainability

Using ServiceNow to make business operations more sustainable.

During a session at ServiceNow’s global conference, Knowledge 2020, Veolia demonstrated how they use ServiceNow to govern global use of the Google Cloud Platform.

A consumer-grade service experience for employees and near real-time deployment of cloud resources, the solution encourages innovative adoption of cloud technologies.

Benefits include a 75% reduced risk of uncontrolled cloud cost coupled with high adoption and customer satisfaction levels. 

Sustainability is a core value in Veolia’s business operation. This solution helps us significantly reduce our digital carbon footprint.

Martin Black,Veolia

Across Veolia the concept of digital sobriety is gaining increasing traction. 

Digital sobriety reduces and optimises cloud resources so we only use what we need.

It is no longer OK to track costs. As an architect you’ve got to think about value and optimise solutions before even a line of code is written.

Martin Black, Veolia

We are able to deliver cloud environments to Veolia’s business units in 45+ countries in a controlled manner, fast. 

Managing the lifecycle of those environments takes place using digital workflows within a single system of record, ServiceNow, including automated monitoring of budget and performance matters.’

Antoine Castex, Veolia

To view the webinar, visit knowledge.servicenow.com

Categories
Digital Transformation Future tech Productivity

Why we need to stop saying we’re working from home

A thought-provoking article by Chris Pope, one of the leading innovators at ServiceNow, challenges us to rethink our professional lives.

In these remarkable times the article raises important questions about the future of work:

  • What is the future role of humans in a workplace where machine learning and AI is becoming more and more influential? 
  • Why have people happily accepted the status quo for ways of working for so long?
  • Which businesses will thrive? 
  • Which will not survive? 

A few years ago, the thought of drones delivering medicine was the stuff of science fiction – now it’s actively discussed by government ministers.

Covid-19 has changed the world of work forever. 

Chris Pope, VP Innovation at ServiceNow

This change should be celebrated. 

Cloud-based services enable us to work in a very different but better way. Even in the companies that are ahead of the curve on this, there is huge untapped potential.

But to realise these opportunities, we need to change how we refer to work. 

Like so many of us, Chris uses the phrase ‘working from home’. 

To me, the key word is ‘work’. 

Where work is done is of no relevance. 

Matt James, GWIT.ltd

During lockdown we’ve seen a revolution, with technology enabling people to achieve amazing things without leaving their homes. 

The sad thing is that it’s taken a global pandemic to achieve this. 

Let’s stop using the phrase ‘working from home’ and focus on the quality of what we do. 

Matt James, GWIT.ltd

Let’s build on the rapid innovation of recent weeks and accept that the future is not what went before. 

Cutting through bureaucracy to help you automate what matters and stop doing what doesn’t can transform the way we work.

One of GWIT’s clients

At GWIT we transform manual ways of working into digital workflows that are loved by employees and customers alike.

Let us help you thrive during these crazy times. Message Matt if you’d like to chat more. Book a call with Matt.

Let’s start the conversation.

Matt


Here’s the original article from Chris Pope, VP Innovation at ServiceNow: